Shipping policy

Where we ship: United States addresses only.

How long it takes: each piece is made to order. Production takes about 5–10 business days, then delivery takes about 6–8 business days — typically 2–4 weeks in total. Every piece is checked against a photo of the finished item before it ships.

Cost: Free US shipping on every order.

Tracking: you'll receive a tracking link by email as soon as your order ships.

Gifts: add a gift note when you order and we'll include it with your order.

Questions? Email ying@timelessatelier.com.